Offshoring IT projects is an established business strategy for IT Buyers to reduce costs, accelerate delivery timelines, and access a global talent pool. Managing offshore projects - whether using IT vendors in India or a captive GCC (Global Capability Center) - present unique challenges in the form of time zone differences, weak processes, communication gaps and cultural barriers.
Without on-the-ground visibility, identifying problems early and addressing them becomes difficult, leading to misaligned expectations and project failures. Unexpected delays and budget overruns jeopardize your broader business goals. In fact, by one estimate, less than 40% of outsourced IT projects meet their goals for scope, schedule, budget, or quality.
47%of IT projects fail due to
ineffective risk management.
20%of IT projects fail due to
ineffective vendor selection
21%of IT projects fail due to
ineffective vendor communication.
*Standish Group’s yearly Chaos Report, 2021; **PMI’s 2022 Pulse of the Project Manager global survey
At AccelScale, we provide localized Delivery Assurance for IT Buyers (in India) with a focus on identifying and mitigating the risks associated with offshore IT outsourcing. Our service includes proactive risk assessment and oversight of outsourced IT projects. IT Buyers can get an improved visibility into project status and an early warning into potential issues, resulting in enhanced project success rates, and better business outcomes.
Our services are ideal for SME organizations that want to benefit from offshore IT outsourcing, but are facing challenges such as missed milestones, quality problems, increased drain on management time, limited visibility due to distance and high travel costs resulting in delayed or missed business goals. With AccelScale’s Delivery Assurance services, our clients gain increased transparency, superior predictability, better control and ultimately peace of mind over their offshore IT projects, enabling them to Outsource with Confidence!
For buyers of offshore IT services from India based vendors, our local Delivery Assurance services provide you with added visibility into project execution status and early warning of risks and potential issues.
Our primary Delivery Assurance service is a Project Risk Assessment based on a comprehensive framework developed from extensive experience managing offshore IT delivery. We offer both one-time and periodic assessments, delivering independent, unbiased reports with clearly identified risks and detailed mitigation strategies.
Our approach uncovers issues early, highlighting capability gaps and execution flaws. If desired, we then collaborate directly with your vendor to provide guidance and track progress on mitigation efforts, ensuring risks are managed proactively, and empower IT Buyers to outsource with confidence.
We offer tailored project oversight services for IT Buyers facing challenges in outsourced engagements. Drawing upon the findings of our Risk Assessment, we first develop a turnaround plan and roadmap. Then we work with your vendor to provide hands-on oversight and guidance, to help stabilize and get delayed or troubled projects back on track.
Our expertise in identifying and resolving both process and personnel bottlenecks in offshore projects, as well as local time-zone presence allows us to work closely with your vendor to address issues as they surface and ensure your desired project outcomes are achieved.
Our risk assessment, risk mitigation and monitoring services lead to best outcomes for the outsourced project.
Experienced Assessors
Systematic reviews based on a framework developed from years of experience.
Early Warning
Independent reviews of outsourced projects and early warning of developing risks.
Delivery Guidance
Mitigation steps and process recommendations to help reduce delays, errors and disputes.
Reduced Overheads
Local monitoring, reducing demand on management time and travel costs.
A midsize US healthcare provider faced delays and quality issues in an outsourced IT project. AccelScale identified leadership gaps, attrition risks, as well as governance problems, and stabilized the project in four months, allowing the client to meet their digital transformation goals by year-end.
